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                                                 HEALTHY & SAFE Establishment Statement

INTERNAL PROTOCOL - COVID 19

 

Trajetória Exclusiva, Lda., an online tourist entertainment company without physical facilities, adhered to the “Safe & Clean” seal, assuming the commitment to comply with all the recommendations of the OMS – World Health Organization, DGS – General Directorate of Health and Tourism of Portugal.

The Company's objective is to ensure maximum safety and protection for all our Clients and Employees, therefore, we declare to use personal protective equipment and maintain physical distance in all tours and activities and comply with all hygiene rules.

 

Precautions and Care by the Company and Colaborators:

Collaborators have specific information and training on the Internal Protocol regarding the Covid-19 outbreak.

Everyone must comply with the hygiene rules:

- Wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer containing at least 70% alcohol.

- Coughing or sneezing into the bent forearm or using a tissue that should be immediately thrown away.

- Disinfect hands after coughing or sneezing.

- Avoid touching eyes, nose and mouth.

- Avoid close contact such as shaking hands, kissing and sharing food, utensils, cups and towels.

- Measure the fever and check for a cough or difficulty breathing.

- The Company keeps vehicles properly cleaned and disinfected, maintaining the same conduct with all partners involved in the activities organized by the Company.

- Trajetória Exclusiva provides masks and disinfectant for Colaborators and Customers who participate in the activities.

- The maximum occupancy of the means of transport used in the activities follows the recommendations of the General Directorate of Health.

- The Protocol and all information regarding the activity is distributed in digital / online support.

- All internal safety and sanitation protocols are complied with by partners who are involved in the activities.

 

Precautions and care by Clients:

 

- Maintenance of social distance between participants in the activities, in accordance with the recommendations of the Directorate-General for Health.

- If the Client has any symptoms, he must not register for the activities.

- If the CLient experiences any symptoms before starting the activity, he will be excluded from it, and if he refuses, the Company's Colaborator will contact the Authorities.

- In case of suspected infection during the activity, the Client will be removed from the rest of the group and the Colaborator will provide all the necessary assistance and will contact the National Health Service, through Saúde 24.

- The storage of waste produced by the patient suspected of infection will be done in plastic bags which, after being closed with clamps, will be sent to a licensed operator for the management of hospital waste with biological risk.

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